We explain what data we use and how clients retain control over their personal information.
Updated: 10 August 2026We may collect names, contact details, billing address, order information, support messages, security-related technical data and consent preferences.
Full card details are processed by the payment provider and are not stored by Ginnovate.
We use data for proposals, contracts, service activation, payment, support, security, legal duties and website improvement.
Legal bases may include contract performance, legal obligation, legitimate interests and consent, depending on the operation.
Required data may be shared with hosting, email, backup, analytics, PayPal and, once activated, Stripe providers.
Where data is transferred outside the European Economic Area, we use legally recognised safeguards and available provider protections.
We retain data only as long as needed for the contract, support, accounting, security and legal claims.
We apply access control, updates, backups and monitoring. No transmission or storage method can provide absolute security.
Subject to law, you may request access, correction, erasure, restriction, portability or objection, and may withdraw consent without affecting earlier processing.
Submit requests through the Contact page. We may request reasonable information to verify identity.
Necessary cookies support login, cart and security. Optional analytics or marketing cookies must be controlled through the available consent mechanism.
This policy may be updated when services or legal requirements change; the version date appears above.
